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Exam 10: Workjob Design

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Question 61

Multiple Choice

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When performing a time study,"normal time" is calculated by converting the observed time into the time an "average" worker would require working at an acceptable pace by using which of the following?

A) Allowance factors
B) Methods-time measurements (MTM)
C) Methods analysis
D) Performance ratings
E) Summing basic elementary motions

F) C) and D)
G) D) and E)

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Question 62

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Methods analysis techniques do not directly consider behavioural aspects of jobs.

A) True
B) False

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Question 63

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The technique which can be used to estimate the percentage of time a worker or a piece of equipment is idle is:

A Methods and Measurements Analyst for Digital Devices needs to develop a time standard for the task of assembling a computer mouse.In a preliminary study,she observed one of her employees perform this task six times with the following results: What is the standard time (ST) for this task if the employee worked at a 20% faster pace than is average and an allowance of 25% of job time is used?

"Self-directed teams" are formed to give them broad authority to make decisions concerning all issues in the organization that have an impact on their work unit.

Standard times are determined by taking the average time one worker takes to complete the same task many times.

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' times spent performing various gardening or lawn care activities.She has made 400 random observations of a typical worker,with the following results: What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

Which of the following plans is based on compensation of an employee for being an employee?

The owner of Kat Motel wants to develop a time standard for the task of cleaning a cat cage.In a preliminary study,she observed one of her employees perform this task six times,with the following results: What is the observed time (OT) for this task?

Work sampling involves the use of some method of randomizing the observations.

Minimum wage legislation makes piece-rate compensation plans somewhat challenging to implement.

Job enrichment involves an increase in the level of employee responsibility for planning,execution,and control of a job.

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' times spent performing various gardening or lawn care activities.She has made 400 random observations of a typical worker,with the following results: What is the most likely true proportion of time spent mowing?

Methods analysis focuses on how a job can be made more efficient.

Focusing on how a job is done and attempting to make it more efficient describes:

The methods analysis chart which describes the movements of both hands at the same time is a(n) :

The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail.In a preliminary study,he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds. What is the standard time (ST) for this task if the bartender worked at a twenty percent faster pace than is average,and an allowance of twenty percent of the workday is used?

A worker-machine process chart is helpful to visualize portions of a work cycle during which an operator and equipment are busy or idle.

The primary objective of work/job design is to improve efficiency.

The focus of the efficiency approach to work/job design is to improve quality of work life and employee empowerment.