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Advertising networks track a user's behavior at thousands of Web sites.

A) True
B) False

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E-commerce refers simply to the use of the Internet and the Web to transact business.

A) True
B) False

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Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of


A) prediction markets.
B) behavioral targeting.
C) long-tail marketing.
D) social shopping.
E) crowdsourcing.

F) B) and E)
G) A) and B)

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________ describes the concept that a large group of people is better at making good decisions than a single person.


A) The wisdom of crowds
B) Outsourcing
C) Crowdsourcing
D) Social graphing
E) Social search

F) A) and B)
G) A) and C)

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All of the following are activities related to establishing a Web presence except for


A) search.
B) affiliates.
C) apps.
D) newsletters.
E) display.

F) A) and C)
G) B) and E)

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Content providers use ________ systems to process large amounts of very small monetary transactions cost-effectively.


A) subscription
B) mobile payment
C) transaction fee
D) micropayment
E) affiliate revenue

F) B) and D)
G) C) and E)

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What standards are referred to when discussing universal standards as a unique feature of e-commerce?


A) Internet technology standards
B) common spoken and written languages
C) universal measuring standards
D) universal advertising and media format standards
E) EDI standards

F) A) and D)
G) A) and C)

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EDI standards that take advantage of network communications have yet to be fully implemented at the industry level.

A) True
B) False

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Which of the following best illustrates the affiliate revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free,but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.

F) D) and E)
G) A) and E)

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Transaction brokers


A) generate revenue from advertising or from directing buyers to sellers.
B) save users money and time by processing online sales transactions.
C) provide a digital environment where buyers and sellers can establish prices for products.
D) sell physical products directly to consumers or individual businesses.
E) provide online meeting places where people with similar interests can communicate.

F) A) and B)
G) C) and D)

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Web site tracking software can log the path a customer took through the Web site,the time spent on the site,and what geographic area,in general,the customer is from,all of which can help in customer analysis.It can also log the customer's operating system and which browser the customer is using.How could these last two data items be of interest to a company? Give examples.

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Student answers will vary,but should inc...

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What event marked the beginning of e-commerce?


A) The first product sold online.
B) The first domain name registered.
C) The first e-mail sent.
D) The first paid advertisements placed on a Web site.
E) The first product advertised online.

F) B) and E)
G) A) and C)

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Which of the following best illustrates the sales revenue model?


A) eBay receives a small fee from a seller if a seller is successful in selling an item.
B) Epinions receives a fee after steering a customer to a participating Web site where he or she makes a purchase.
C) Flickr provides basic services for free,but charges a premium for advanced services.
D) Apple accepts micropayments for single music track downloads.
E) Netflix charges customers a monthly fee for access to its library of movies.

F) A) and B)
G) A) and C)

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Digital goods are goods that are


A) produced digitally.
B) sold over digital networks.
C) delivered digitally.
D) used with digital equipment.
E) created with software.

F) None of the above
G) All of the above

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Indirect goods are not involved firsthand in the production process.

A) True
B) False

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In which of the following Internet business models does a merchant create an online digital environment that enables people with like interests to share information?


A) community provider
B) service provider
C) market creator
D) transaction broker
E) portal

F) None of the above
G) All of the above

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________ uses the community provider Internet business model.


A) iTunes
B) Yahoo
C) eBay
D) Google
E) Twitter

F) C) and D)
G) B) and C)

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"Knowledge increases exponentially" is a phrase with which we are all familiar.How does this concept apply to electronic business and the emergence of the digital firm? Support your contentions.

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Student answers will vary.A sample answe...

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Define location-based services and describe the main categories of these services.Which of the categories do you feel has the most potential in terms of e-commerce revenues,and why?

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Location-based services are services tha...

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Disintermediation provides major benefits to the distributor.

A) True
B) False

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