Question 1

Managers should focus their attention on interrelationships among value chain activities within the firm-not on relationships among activities within the firm and other organizations (such as suppliers and customers).

Accepted Answer

A) True 
 B)False

Question 2

An increase in profits indicates an improvement in cash flow.

Accepted Answer

A) True 
 B)False

Question 3

What are some ways in which a firm's general administration can help create (or enhance) competitive advantages?

Accepted Answer

General administration includes activiti...

Question 4

In value chain analysis, general management is considered part of a firm's infrastructure.

Accepted Answer

A) True 
 B)False

Question 5

Customer service would include

Accepted Answer

A)   product promotion.
B)   product distribution.
C)   parts supply.
D)   procurement of critical supplies.E) B) and C)
F) All of the above

Question 6

When using industry norms as a standard of comparison, managers must be sure that the firms used in the comparisons are representative of all sizes and strategies within the industry.

Accepted Answer

A) True 
 B)False

Question 7

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Accepted Answer

A) True 
 B)False

Exam 3: Assessing the Internal Environment of the Firm

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Correct Answer
verified

Managers should focus their attention on interrelationships among value chain activities within the firm-not on relationships among activities within the firm and other organizations (such as suppliers and customers).

Correct Answer
verified

Customer service would include

Correct Answer
verified

When using industry norms as a standard of comparison, managers must be sure that the firms used in the comparisons are representative of all sizes and strategies within the industry.

Correct Answer
verified

What are some ways in which a firm's general administration can help create (or enhance) competitive advantages?

Correct Answer
verified
General administration includes activiti...
View Answer

In value chain analysis, general management is considered part of a firm's infrastructure.

Correct Answer
verified

An increase in profits indicates an improvement in cash flow.

Correct Answer
verified

Exam 3: Assessing the Internal Environment of the Firm

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Correct AnswerverifiedShow Answer

Managers should focus their attention on interrelationships among value chain activities within the firm-not on relationships among activities within the firm and other organizations (such as suppliers and customers).

Correct AnswerverifiedShow Answer

Customer service would include

Correct AnswerverifiedShow Answer

When using industry norms as a standard of comparison, managers must be sure that the firms used in the comparisons are representative of all sizes and strategies within the industry.

Correct AnswerverifiedShow Answer

What are some ways in which a firm's general administration can help create (or enhance) competitive advantages?

Correct AnswerverifiedGeneral administration includes activiti...View AnswerShow Answer

In value chain analysis, general management is considered part of a firm's infrastructure.

Correct AnswerverifiedShow Answer

An increase in profits indicates an improvement in cash flow.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
General administration includes activiti...
View Answer

Correct Answer
verified

Correct Answer
verified