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Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

A) True
B) False

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How can developing and maintaining a high ethical standard benefit an organization? Give examples and describe the effects the examples have had on the organization and/or its stakeholders.

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There are many potential benefits for an...

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Vancouver City Savings and Credit Union is Canada's largest credit union.

A) True
B) False

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Leaders play a key role in developing and sustaining an organization's:


A) status quo
B) culture
C) reporting relationships
D) rules and regulations

E) None of the above
F) B) and C)

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The two broad bases of a leader's power are organizational and hierarchical.

A) True
B) False

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What is the leader's role in establishing an ethical organization?

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The ethical orientation of a leader is a...

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Discuss why corporate social responsibility ought to influence managerial thinking and strategic decision making.

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Firms that aspire to become ethical and ...

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All of the following constitute organizational bases of a leader's power, except


A) legitimate power.
B) reward power.
C) referent power.
D) coercive power.

E) C) and D)
F) A) and B)

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The source of referent power is


A) a subordinate's identification with the leader.
B) a leader's identification with the subordinates.
C) derived from the fact that the manager can potentially act as a reference when the employee applies for another job.
D) derived from the manager's ability to provide effective incentives to employees.

E) None of the above
F) All of the above

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Coercive power


A) is the power exercised by use of fear of punishment for errors of omission or commission by employees.
B) is the power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates.
C) arises from a manager's access, control, and distribution of information that is not freely available to everyone in an organization.
D) is the ability of the leader or manager to confer rewards for positive behaviours or outcomes.

E) A) and B)
F) A) and C)

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Discuss the differences between integrity-based and compliance-based approaches to organizational ethics.

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Many organizations reactively implement ...

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Which of the following does not explain why organizations are prone to inertia and slow to change?


A) Personal time constraints
B) Political barriers
C) Vested interests in the status quo
D) Organizational investments

E) B) and C)
F) All of the above

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Leaders play an important role in sustaining an organization's culture, but they are powerless to change it.

A) True
B) False

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Proactive measures to prevent organizational ethics problems include all of the following, except


A) instituting a reward system which considers outcomes as its primary criterion.
B) using leaders as role models of ethical behaviour.
C) issuing statements describing the organization's commitment to certain standards of behaviour.
D) using the organization's information systems as a control system.

E) A) and B)
F) All of the above

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Organizational learning and change typically involve ongoing questioning of an organization's


A) need for employees.
B) head office location.
C) status quo or method of procedure.
D) leadership ability.

E) None of the above
F) B) and D)

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Systemic barriers to change refer to elements of an organization's design, structure, and reporting relationships that impede the flow of information.

A) True
B) False

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Which of the following statements about ethics is accurate?


A) Ethics is the study which aims to correct inappropriate behaviour in public corporations.
B) Ethics assists individuals in deciding when an act is moral or immoral.
C) Ethics is not concerned with whether an act is socially desirable.
D) Business ethics exempts commercial enterprises from the same ethical standards are personal ethics.

E) A) and B)
F) A) and C)

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The top-down perspective of empowerment


A) encourages intelligent risk-taking.
B) trusts people to perform.
C) encourages cooperative behaviour.
D) delegates responsibility.

E) A) and B)
F) None of the above

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In the top-down approach to empowerment, leaders clarify the mission, delegate responsibility, and hold people accountable for results.

A) True
B) False

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Emotional Intelligence (EI) is generally a better predictor of life success than intelligence quotient (IQ).

A) True
B) False

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