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According to operant conditioning theory, people learn to perform behaviors that lead to desired consequences and learn not to perform behaviors that lead to undesired consequences.

A) True
B) False

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Vasil, an engineer, gets paid more than his colleague, Milosz. Vasil has more years on the job than Milosz and works more hours. Vasil thinks he and Milosz are paid fairly, but Milosz thinks that he should be paid the same as Vasil because his degree is from a better university and he is more creative. Vasil is experiencing


A) overpayment inequity and Milosz is experiencing underpayment inequity.
B) underpayment inequity and Milosz is experiencing overpayment inequity.
C) equity and Milosz is experiencing underpayment inequity.
D) equity and Milosz is experiencing overpayment inequity.

E) C) and D)
F) A) and B)

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The idea that motivation is high when workers believe that high levels of effort lead to high performance and high performance leads to the attainment of desired outcomes is explained by the ________ theory.


A) expectancy
B) valence
C) hierarchy of needs
D) motivator-hygiene

E) A) and C)
F) All of the above

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The justice, impartiality, and fairness to which all organizational members are entitled are collectively referred to as


A) valence.
B) expectancy.
C) equity.
D) instrumentality.

E) B) and D)
F) B) and C)

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Abraham Maslow developed a hierarchy of needs model of motivation. Discuss the different kinds of needs in this model and give one specific example of each of these types of needs in terms of a worker's behavior.

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Student examples will vary. The followin...

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Discuss the concepts of Herzberg's motivator-hygiene theory. How does it differentiate between motivation needs and hygiene needs of workers?

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According to Herzberg's motivator-hygien...

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The theory that describes how outcomes such as pay should be distributed in proportion to inputs is ________ theory.


A) expectancy
B) need
C) goal-setting
D) equity

E) A) and B)
F) A) and C)

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A strong desire to perform challenging tasks well and to meet personal standards for excellence is called the need for


A) stability.
B) power.
C) affiliation.
D) achievement.

E) C) and D)
F) All of the above

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Liam, a manager, strongly believes that rewarding an employee can cause motivation. Also, he believes that the employee's thoughts and beliefs about the work and the organization influence the employee's learning and motivation. Which learning theory supports Liam's understanding of motivation?


A) cognitive
B) social
C) emotional
D) constructive

E) A) and B)
F) A) and C)

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Barbara is the dean of the College of Business. She enjoys the pace of her work and the feeling of accomplishment she gets when she is able to initiate a new program to help students. She also appreciates her attractive salary, which allows her to travel abroad on her vacations. Barbara is


A) intrinsically and input motivated.
B) extrinsically motivated.
C) intrinsically and extrinsically motivated.
D) input motivated.

E) A) and B)
F) C) and D)

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Amau was often late to work, despite his manager, Ebba, warning him against it several times. As a last resort, Ebba reduced Amau's salary in proportion to the hours he missed at work by being late. It turned out to be the right thing to do, as Amau was never late to work after the incident. This scenario is explained by


A) instrumentality.
B) valence.
C) positive reinforcement.
D) negative reinforcement.

E) None of the above
F) B) and D)

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Paul sets a goal of completing the design for a new display box for a major customer by the end of the week. In general, he motivates himself to achieve goals by using self-reinforcement. In this case, Paul practices self-reinforcement by


A) agreeing to take a training course suggested by his manager to improve his confidence at work.
B) doing something he loves, namely playing golf over the weekend, if he is able to complete the project on time.
C) accepting the invitation of co-workers to observe their work, thereby enabling Paul to hone his skills.
D) promising his manager that he will double-check his work to make sure it has been completely correctly.

E) A) and D)
F) B) and C)

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A manager removes a positive reinforcement in order to change the behavior of a subordinate. This is called


A) extinction.
B) positive reinforcement.
C) negative reinforcement.
D) instrumentality.

E) A) and D)
F) B) and D)

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The perception of workers of the fairness of their work outcomes relative to their work inputs is the focus of ________ theory.


A) equity
B) valence
C) instrumentality
D) needs hierarchy

E) A) and B)
F) A) and C)

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To administer the punishment of an employee effectively, Tsitsi would most likely


A) inform Mark that his probation for violating company policy is not surprising considering the type of person he is.
B) tell Kamela at a team meeting that she will be put on probation for violating company policy.
C) take Chuy aside to a private area and emphasize that docking his pay is only because he violated company policy.
D) think about an incident for more than a month and then tell Dorinda that her pay will be docked because of her violation of company policy.

E) All of the above
F) B) and D)

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People experiencing underpayment inequity are most likely to


A) raise their perceptions of their own inputs.
B) lower their perceptions of others' outcomes.
C) work harder.
D) be absent.

E) None of the above
F) C) and D)

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When managers of an organization treat their subordinates with dignity and respect and are polite and courteous, the interpersonal justice is


A) low and motivation is low.
B) low and motivation is high.
C) high and motivation is low.
D) high and motivation is high.

E) None of the above
F) All of the above

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"Attitude" refers to how hard an employee works for an organization.

A) True
B) False

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At turk Electronics, Ltd., a manager decides to combine individual and organization merit plans by giving bonuses


A) to each employee if they produce a certain number of circuits and a pay raise based on reaching an overall sales goal.
B) to each employee if they produce a certain number of circuits and a percentage of sales to the sales people.
C) if the annual production of circuits reaches 500,000 and a pay raise based on reaching an overall sales goal.
D) if the annual production of circuits reaches 500,000 and a pay raise based on the increase of the profit margin.

E) A) and B)
F) All of the above

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Because he has a high need for power, Gunnar would most likely decide to


A) spend long-hours of overtime to create a great computer game.
B) take a co-worker who is having a hard time at work out to dinner.
C) review an annual report several times to make sure it is accurate.
D) persuade the governor of a state to pass laws that benefit his company.

E) A) and B)
F) None of the above

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