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Japan's sophisticated consumers expect quality in their TVs and radios, thereby making Japan's producers, such as Sony, Sanyo, Matsushita, and Hitachi, some of the world leaders in the electronics industry. This is an example of ________in their competitive advantage as a nation.


A) socio-cultural conditions
B) competitive conditions
C) structural conditions
D) demand conditions

E) A) and C)
F) A) and B)

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If you wanted to set up a business importing amber from Denmark to Canada, you would have to plan on paying Canada Customs roughly 20 percent of the value of the product as a:


A) bribe.
B) tariff.
C) revenue.
D) subsidy fee.

E) B) and D)
F) B) and C)

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Tricon was the restaurant division of PepsiCo until it was spun off in 1997. Since then Tricon has opened 6,000 KFC restaurants abroad. It has 158 in Indonesia and more than 500 restaurants in China. All are locally owned, and the owner pays a fee to Tricon. Tricon is engaged in:


A) direct exporting.
B) indirect exporting.
C) contract manufacturing.
D) licensing.

E) A) and B)
F) A) and C)

Correct Answer

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Canada's fastest growing exports are services and expertise. This is creating an opportunity for Canada to export services from a variety of resource and Manufacturing sectors.


A) political
B) academic
C) trade
D) consulting

E) A) and D)
F) A) and B)

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The restriction on the importing of garments made in Cambodia into the U.S. is lower for those manufacturers that allow their factories to be monitored by the International Labor Organization (ILO) . These restrictions are examples of:


A) foreign excise taxes.
B) quotas.
C) blocked currencies.
D) GATT taxes.

E) B) and C)
F) All of the above

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The practice of standardizing marketing activities when cultural similarities exist and adapting them when cultures differ is called a ________marketing strategy.


A) polyphonic
B) standardize d
C) Malthusian
D) global

E) B) and C)
F) A) and D)

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The reverence that Japan shows towards its elderly is an example of the nation's:


A) values.
B) religion.
C) customs.
D) beliefs.

E) All of the above
F) A) and C)

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What are the market entry strategy options available to a company seeking to enter the global marketplace? How do they relate to each other in terms of profit potential, risk, financial commitment required, and marketing control?

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Michael Porter has identified four key elements in a nation's competitive advantage. They are demand conditions; related and supporting industries; and company strategy, structure, and rivalry; and:


A) industrial diversity.
B) consumer behaviour.
C) governmental regulation.
D) factor conditions.

E) B) and D)
F) B) and C)

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List and briefly describe the four main elements of Porter's diamond of national competitive advantage.

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Figure 7-6 Figure 7-6    -According to Figure 7-6, cell  E  refers to which type of product and promotion strategy? A) Product adaptation strategy B) Dual adaptation strategy C) Product invention strategy D) Product extension strategy -According to Figure 7-6, cell "E" refers to which type of product and promotion strategy?


A) Product adaptation strategy
B) Dual adaptation strategy
C) Product invention strategy
D) Product extension strategy

E) B) and D)
F) A) and B)

Correct Answer

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To become leaders in the world market, countries need related and supporting industries because:


A) clusters of strong suppliers can accelerate innovation.
B) they want to eliminate the need to import materials from other countries.
C) suppliers can generate revenue for further investment.
D) most countries still believe strongly in protectionism.

E) A) and B)
F) A) and C)

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The term economic infrastructure refers to:


A) the people and the wealth of a nation.
B) everything that constitutes what a country is.
C) all of a country's natural resources, whether or not they are currently being exploited.
D) a country's communications, transportation, financial, and distribution systems.

E) All of the above
F) A) and C)

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Three types of companies populate and compete in the global marketplace: international firms, multinational firms, and________ firms.


A) culturally diverse
B) ethnocentric
C) polycentric
D) transnational

E) A) and C)
F) A) and B)

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The EU has benefited its member nations by providing each of the following EXCEPT:


A) a common currency, the euro, adopted by all 28 members.
B) abundant marketing opportunities because it is no longer necessary to market products and services on a nation-by-nation basis.
C) European-wide distribution from fewer locations, given open borders.
D) the free flow of goods, services, capital, and labour across borders within the EU.

E) None of the above
F) B) and C)

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If you were responsible for marketing communications at a company that manufactures office supplies and had to provide product literature to be distributed in France, you would be wise to use________ , whereby you have someone to translate your literature From American English to French, and then have someone else in France to translate French to American English.


A) back talk
B) double talk
C) double dipping
D) back translation

E) B) and D)
F) B) and C)

Correct Answer

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The U.S. motorcycle manufacturer Harley-Davidson uses intermediaries to sell its motorcycles in numerous nations outside the U.S. Harley-Davidson uses:


A) contract manufacturing.
B) direct exporting.
C) licensing.
D) indirect exporting.

E) None of the above
F) A) and C)

Correct Answer

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One of the reasons why North American automotive manufacturers have been successful, despite the labour costs, has been because of which agreement?


A) the El Paso/Juarez Pact
B) the U.S.-Canada Fair Trade Agreement
C) the North American Free Trade Agreement
D) the Multinational Corporation Accord

E) A) and D)
F) B) and C)

Correct Answer

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Customer groups living in many countries or regions of the world who have similar needs or seek similar features and benefits from products or services are called ________ consumers.


A) multidomestic
B) global
C) multinational
D) international

E) A) and B)
F) All of the above

Correct Answer

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Figure 7-2 Figure 7-2    -According to Michael Porter's diamond in Figure 7-2, quadrant  B  represents A) demand conditions. B) factor conditions. C) company strategy, structure, and rivalry. D) related and supporting industries. -According to Michael Porter's diamond in Figure 7-2, quadrant "B" represents


A) demand conditions.
B) factor conditions.
C) company strategy, structure, and rivalry.
D) related and supporting industries.

E) B) and C)
F) A) and C)

Correct Answer

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