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Files used to keep information such as older patient records or insurance information separate from the primary files are ____.


A) vertical files
B) supplemental files
C) tickler files
D) numeric files
E) financial files

F) A) and D)
G) B) and E)

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The most reliable way to determine whether a storage site is susceptible to flooding is to ____.


A) ask about previous flooding
B) visit the area and feel the cardboard boxes for wetness
C) ask for names of people who have used the facilities to interview
D) find out how close it is to the nearest body of water
E) inquire whether the facility has flood insurance

F) B) and E)
G) None of the above

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In some medical offices, older patient records and insurance records are kept in ________ files.

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Which filing system is best used by only one person at a time?


A) Tubs or boxes
B) Filing cabinets
C) Rotary circular files
D) Compactible files
E) Filing shelves

F) C) and D)
G) A) and E)

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The tapered rectangular or rounded extension at the top of a file folder is the ____.


A) extension
B) tab
C) label
D) guide
E) handle

F) A) and D)
G) A) and C)

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General filing guidelines include ____.


A) placing all file guides with the same tab position together
B) storing extra office equipment in the bottom drawer of a file cabinet
C) avoiding cross-referencing a file whenever possible
D) allowing extra space for retrieving and replacing files
E) use all uppercase letters to label files for easier reading

F) A) and D)
G) None of the above

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When inspecting a document that is smaller than standard size, which of the following should be done prior to filing?


A) Secure the material with paper clips
B) Place it in a standard-size sheet protector
C) Add a note to the tab of the folder for easy recognition
D) Place a rubber band around it
E) Code the document to be sure it is filed properly

F) None of the above
G) A) and E)

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The filing system that is used when patients' names must be kept confidential is ____.


A) alphabetic
B) numeric
C) sequential
D) supplemental
E) alphanumeric

F) B) and C)
G) A) and B)

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The most common options for filing equipment are shelves and ________.

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A reason for evaluating an office filing system is to ____.


A) avoid conflict among office staff members
B) give the physician a greater sense of control
C) increase office efficiency and save time
D) eliminate the need for cross-referencing
E) determine how long closed files can be kept

F) B) and C)
G) C) and D)

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A retention schedule details ____.


A) the way a patient record is created, filed, and maintained
B) the order in which patient records are kept
C) any activity that needs to be scheduled ahead of time
D) when files should be moved to a storage area and how long they should be kept
E) how long individual items are kept in a patient's medical record

F) A) and E)
G) A) and D)

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The medical office should develop a(n) ________ schedule to specify how long patient records should be kept.

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The ________ filing system is simple to use, but you must know the exact spelling of the patient's name and the rules of indexing.

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Prior to moving records to an off-site ________ facility, you need to be sure the records will be secure, accessible, and safe.

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