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A patient ________ provides patients with online access to routine EHR information and allows patients to perform tasks such as making an appointment or accessing a child's immunization record.

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When information such as the result of a laboratory test is entered into a patient's EHR, the information is available for viewing ____.


A) immediately
B) the morning of the next business day
C) within two days
D) within one week
E) within 10 business days

F) C) and D)
G) B) and C)

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Many EHR programs include ________ programs for labs, X-rays, and other diagnostic and therapeutic services that allow orders to be submitted to the lab or office electronically at the time the patient appointment is made.

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Although implementing EHR systems can be expensive, the electronic record is quickly becoming the physician's most important business and ________ record.

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Which of the following is a true statement about a patient's personal health record (PHR) ?


A) PHR files are legal documents and are regulated by federal laws.
B) PHR data is entered by healthcare professionals or their staff.
C) PHRs may be stored and maintained on secure Internet sites.
D) PHR data usually can be disclosed without the patient's written permission.
E) PHR files contain treatment information related to only one provider.

F) A) and B)
G) A) and C)

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Many EHR programs that allow you to verify a patient's insurance coverage can simultaneously capture the patient's ____.


A) demographic information
B) banking information
C) next of kin
D) next appointment date
E) financial status

F) A) and C)
G) C) and D)

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Most EHR programs allow electronic transmission of ________ from a patient's PCP to both the managed care insurance program and the specialists the patient needs to see.

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An electronic version of a patient's comprehensive medical history and lifelong health that is collected and maintained by the individual patient is the ________ health record.

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A patient's personal health record is owned by the ____.


A) patient
B) physician
C) medical practice
D) state government
E) federal government

F) A) and B)
G) C) and D)

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Which of the following is a disadvantage of implementing an EHR system?


A) Fewer lost medical records
B) Staff training requirements
C) Efficient transfer of records
D) Chart access for multiple users
E) Decreased storage needs

F) A) and E)
G) All of the above

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When you are using an EHR to take notes during a patient interview, your main focus should be on the ________.

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Which of the following is mandated in Step 2 of "meaningful use" of EHRs for Medicare or Medicaid patients?


A) Accessing comprehensive patient data
B) Enrolling patients in PHR
C) Improving population health
D) Sending and receiving clinical information electronically
E) Participating in clinical decision support for national high-priority conditions

F) C) and D)
G) A) and B)

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To correct a mistake in an electronic health record, you must create a(n) ________ to the original, incorrect information.

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The estimated cost for the initial establishment of an EHR program is ____ per full-time provider.


A) $22,000
B) $35,000
C) $44,000
D) $56,500
E) $63,750

F) B) and E)
G) B) and D)

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The primary reason most providers give for not implementing electronic records in their offices is ________.

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In this morning's monthly financial status meeting, the office manager asked Cheryl for an analysis of how much revenue is generated by each of several procedures that are commonly performed in the medical office. To accomplish this in the most accurate and efficient manner, Cheryl should ____.


A) survey the patients who had the procedures
B) ask the physicians who performed the procedures
C) use the EHR software's report generator
D) keep a checklist at the medical assistant's desk
E) search through patient files individually

F) A) and B)
G) All of the above

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At the physician's request, Tony is attempting to enter a prescription for Mrs. Johnson for her high blood pressure. The EHR system keeps reporting an error: Incompatible medication. What might this mean, and what should Tony do about it?


A) The medication is not yet entered into the EHR system, so Tony should add it before entering the prescription.
B) The medication Tony is trying to enter has not yet been approved by the FDA, so he should enter another drug instead.
C) Tony misspelled the name of the medication, so he should check the spelling and try again.
D) Mrs. Johnson is either allergic to the medication or is taking another medication that interacts with it; Tony should consult the physician.
E) The medication is not on Mrs. Johnson's insurance list of covered medications; he should enter another drug instead.

F) C) and D)
G) A) and B)

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What percentage of the U.S. gross national product is accounted for by healthcare costs?


A) 5%
B) 10%
C) 15%
D) 20%
E) 25%

F) B) and E)
G) A) and B)

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Communication problems that lead to medical errors include all of the following except ____.


A) mislabeled laboratory orders
B) mishandled patient messages
C) unreadable information in a patient's record
D) misfiled paper records
E) improper telephone etiquette

F) A) and D)
G) All of the above

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Many EHR programs provide "check offs" or ________ that allow a physician to customize the software with a few simple clicks of the mouse.

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