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Computer input devices include keyboards, touch screens, pointing devices, modems, and ____.


A) monitors
B) printers
C) scanners
D) software
E) batteries

F) A) and E)
G) B) and D)

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A contract for office equipment that includes regular checkups and cleaning is called a standard _______ agreement.

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Personal computers are most frequently found in ____.


A) large institutions
B) hospitals
C) homes
D) large universities
E) government offices

F) A) and E)
G) C) and D)

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Most warranties require that repairs be made at a(n) _______ service center.

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In most medical offices, the majority of medical supplies fall into two categories: administrative and _______.

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On what type of computer is the touch pad popular?


A) Laptop
B) Desktop
C) Minicomputer
D) Mainframe computer
E) Supercomputer

F) All of the above
G) B) and C)

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Clinical supplies should be stored using the rules of good housekeeping and _______.

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A computer _______ enables users to share files and allows more than one person to work on the same patient's information at one time.

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One way to avoid purchasing mistakes is to ____.


A) educate yourself on common mistakes
B) order the same item from two suppliers at the same time
C) insist that the physician approve each order
D) write down details of the purchase agreement
E) purchase exclusively from telephone solicitors

F) A) and E)
G) A) and B)

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Which of the following supplies should be stored according to the rules of good housekeeping and asepsis?


A) Administrative
B) Clinical
C) General
D) Periodic
E) Incidental

F) B) and D)
G) All of the above

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A disadvantage of rush orders is that ____.


A) the item sent may be of lower quality
B) the vendor may be out of the needed item
C) the vendor may charge more for a rush delivery
D) they supply the needed item quickly
E) they must be paid for in cash

F) None of the above
G) A) and D)

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The first step in evaluating the equipment needs of a healthcare office is to _______ office needs.

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A benefit of purchasing from a local vendor is that ____.


A) the cost of supplies may be lower
B) specialty items are more readily available
C) more personal assistance is offered
D) a savings of 50% or more may occur
E) the vendor gets to know your patients

F) None of the above
G) A) and C)

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Which of the following organizes the contents of the hard disk drive of a computer to store pieces of files close together?


A) Disk cleanup
B) Firewall
C) Spell checker
D) Disk defragmentation
E) Antivirus software

F) B) and E)
G) B) and C)

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ROM and RAM refer to different types of ________ that are utilized by computers.

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Many computer programs come with a small program called a(n) _______ that is designed to give users an overall picture of the product and its functions.

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An advantage of a desktop computer with a tower case placed on the floor is that it ____.


A) is portable
B) operates on battery power
C) weighs only a few pounds
D) allows more surface area at the workstation
E) is easier to use than a minicomputer

F) A) and D)
G) A) and C)

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Shipments should be checked for ________ and errors in a shipment should be reported to the vendor immediately.

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The best time to place a telephone order is ____.


A) on Mondays
B) anytime
C) on Tuesdays, Wednesdays, or Thursdays
D) on Fridays
E) over the weekend

F) All of the above
G) A) and D)

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A disorder linked to improper hand positioning at the keyboard is ____.


A) arthritis
B) carpal tunnel syndrome
C) wrist fracture
D) nodules on finger joints
E) bursitis

F) A) and C)
G) C) and E)

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