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Exam 9: Information Systems

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Question 1

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A major source of data for CRM is produced by loyalty programs.​

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B) False

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Question 2

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During the design phase of a SDLC, if the project team selects a solution that requires custom programming, the team's systems analysts will create a set of ________ specifications. ​

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Question 3

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Which of the following is not a characteristic of a management information system?​

System ___________ describes a system's features, hardware architecture, and programming.​

_______ applications provide optimal information when they encompass customer support, marketing, and sales.​

Detailed application specifications can be developed before or after selecting the hardware and software for an information system.​

Payment processing is based on an online payment __________ that authorizes credit and debit cards, PayPal, and Apple Pay transactions.​

A(n) ___________ is the sequence of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.​

Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster.​

A(n) _________ tool is a software application designed for documenting system requirements, diagramming current and proposed information systems, scheduling development tasks, and developing computer programs.​

A(n) _________ informs potential lenders that they must verify the identity of anyone attempting to open an account in your name.​

A(n) ______________ rating of 150,000 hours means that, on average, a device could function for 150,000 hours before failing.​

The planning phase of a SDLC includes all of the following except _________.​

As the design phase of a SDLC begins, programming languages, development tools, and application software needed for the new information system are purchased, installed, and tested to ensure that they work correctly.​

Hacking accounts for about 90% of data breaches.​

Many organizations establish a(n) ____________staffed by technical support specialists who are familiar with the information system's software.

The goal of the planning phase for an information system project is to create a(n) ____________.​

Which type of security measure reduces the effect of an attack by using data backups, disaster recovery plans, and the availability of redundant hardware devices?​

An ecommerce ____________ is the software that handles ecommerce transactions.​

A(n) ___________ is a specialized facility designed to hold and protect computer systems and data.​