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In general,a visionary organization asks which three types of questions to specify its foundation,set a direction,and formulate strategies?


A) Why,when,where
B) What,by whom,how
C) How,when,where
D) Why,what,how
E) Who,why,when

F) B) and E)
G) All of the above

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Explain the difference between competencies and competitive advantage in an organizational setting.

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An organization's core competencies are ...

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An organization's competencies include all of the following except which?


A) Profit
B) Customer service
C) Technologies
D) Resources
E) Employee skills

F) B) and E)
G) B) and D)

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Cree markets LED (light-emitting diode) bulbs that replace the traditional incandescent bulb.A Cree LED bulb consumes 85 percent less energy and lasts for 25,000 hours.Cree is an example of


A) a cooperative.
B) an industry.
C) a nonprofit organization.
D) a business firm.
E) a government agency.

F) A) and B)
G) None of the above

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The Boston Consulting Group (BCG) has given specific names and descriptions to the four resulting quadrants in its growth-share matrix based on the amount of cash they generate for or require from the organization.Question marks are SBUs that are classified as having


A) high market growth rates and high relative market shares.
B) low market growth rates but high relative market shares.
C) low market growth rates and low relative market shares.
D) high market growth rates but low relative market shares.
E) medium market growth rates and medium relative market shares.

F) A) and D)
G) D) and E)

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Figure 2-7 Figure 2-7    -Consider Figure 2-7 above.A Florida-based flashlight company has been extremely successful due in part to the number of hurricanes in Florida that result in a loss of power.The firm is thinking of expanding its product offerings to include other emergency supplies such as generators and survival kits.Before going ahead with this decision,several factors had to be considered: (1) The firm has a great reputation with its flashlights and doesn't want to ruin it.(2) Its physical plant could be refitted relatively easily to make small generators,but it would be rather costly.(3) It would have to rely on another firm to manufacture and package the survival kits.(4) Although there are nine named hurricanes scheduled for the upcoming year,no one really can predict what will happen.The need to rely on another company to supply the survival kits would fall in which quadrant(s) of the SWOT analysis grid? A) A B) B C) C D) D E) both C and D -Consider Figure 2-7 above.A Florida-based flashlight company has been extremely successful due in part to the number of hurricanes in Florida that result in a loss of power.The firm is thinking of expanding its product offerings to include other emergency supplies such as generators and survival kits.Before going ahead with this decision,several factors had to be considered: (1) The firm has a great reputation with its flashlights and doesn't want to ruin it.(2) Its physical plant could be refitted relatively easily to make small generators,but it would be rather costly.(3) It would have to rely on another firm to manufacture and package the survival kits.(4) Although there are nine named hurricanes scheduled for the upcoming year,no one really can predict what will happen.The need to rely on another company to supply the survival kits would fall in which quadrant(s) of the SWOT analysis grid?


A) A
B) B
C) C
D) D
E) both C and D

F) A) and C)
G) B) and C)

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Which of the following statements regarding diversification analysis is most accurate?


A) Companies should only use diversification analysis if they are well-established;new companies that use this process run the risk of trying to do too much too soon.
B) For any product,there is both a current and a new market;for any market,there is both a current and a new product.
C) Most companies discover that there is at least one product that is targeted to the wrong market.
D) Diversification analysis is only effective for consumer products.
E) Diversification analysis is used to forecast and calculate industry sales for new products.

F) A) and C)
G) A) and E)

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The Boston Consulting Group (BCG) business portfolio analysis requires an organization to locate the position for each of its strategic business units (SBUs) on a growth-share matrix.In a growth-share matrix,the horizontal axis of the matrix indicates


A) the annual rate of growth of the SBU's industry.
B) the relative dollar market share of the largest competitor.
C) the annual rate of growth of the firm's largest competitor.
D) the relative unit market share of the smallest competitor.
E) the annual rate of growth of the firm itself.

F) B) and D)
G) A) and E)

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A(n) ________ is a privately owned organization that serves its customers to earn a profit so that it can survive.


A) agency
B) for-profit organization
C) institution
D) nonprofit organization
E) cooperative

F) B) and D)
G) B) and E)

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Figure 2-10 Figure 2-10    -Which of the following tasks shown in Figure 2-10 above must be done sequentially rather than concurrently? A) 1 and 2 B) 2 and 3 C) 3 and 4 D) 5 and 7 E) 6 and 7 -Which of the following tasks shown in Figure 2-10 above must be done sequentially rather than concurrently?


A) 1 and 2
B) 2 and 3
C) 3 and 4
D) 5 and 7
E) 6 and 7

F) C) and E)
G) D) and E)

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A measure of the quantitative value or trend of a marketing activity or result is referred to as


A) trend analysis.
B) a marketing measurement.
C) a marketing dashboard.
D) a marketing metric.
E) value analysis.

F) B) and E)
G) D) and E)

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Figure 2-7 Figure 2-7    -Consider Figure 2-7 above.A Florida-based flashlight company has been extremely successful due in part to the number of hurricanes in Florida that result in power outages.The firm is thinking of expanding its product offerings to include other emergency supplies such as generators and survival kits (consisting of food bars,a water filtration system,first aid supplies,etc. ) .Before going ahead with this decision,several factors had to be considered: (1) The firm has a great reputation with its flashlights and does not want to ruin it.(2) Its physical plant could be refitted relatively easily to make small generators,but it would be rather costly.(3) It would have to rely on another firm to manufacture and package the survival kits.(4) Although there are nine named hurricanes anticipated for the upcoming year,no one really can predict what will happen.The company's reputation would fall in which quadrant(s) of the SWOT analysis grid? A) A B) B C) C D) D E) A and C -Consider Figure 2-7 above.A Florida-based flashlight company has been extremely successful due in part to the number of hurricanes in Florida that result in power outages.The firm is thinking of expanding its product offerings to include other emergency supplies such as generators and survival kits (consisting of food bars,a water filtration system,first aid supplies,etc. ) .Before going ahead with this decision,several factors had to be considered: (1) The firm has a great reputation with its flashlights and does not want to ruin it.(2) Its physical plant could be refitted relatively easily to make small generators,but it would be rather costly.(3) It would have to rely on another firm to manufacture and package the survival kits.(4) Although there are nine named hurricanes anticipated for the upcoming year,no one really can predict what will happen.The company's reputation would fall in which quadrant(s) of the SWOT analysis grid?


A) A
B) B
C) C
D) D
E) A and C

F) C) and D)
G) A) and B)

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A(n) ________ is a good,service,or idea that creates value for both the organization and its customers by satisfying their needs and wants.


A) organization
B) business firm
C) nonprofit
D) offering
E) industry

F) B) and E)
G) A) and D)

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Social entrepreneurs' ventures are usually structured as


A) business firms.
B) subchapter S corporations.
C) nonprofit organizations.
D) governmental agencies.
E) 501(c) (3) for-profit organizations.

F) None of the above
G) B) and C)

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Alex has just completed measuring the results of her firm's product performance.Her next step will be to


A) do a profitability analysis.
B) take necessary corrective actions.
C) bring these to the marketing auditor.
D) proceed regardless of deviations from original plans.
E) compare the results against the goals specified in the marketing plan.

F) A) and C)
G) A) and B)

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What are the marketing mix elements that make up a cohesive marketing program?

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Figure 2-8 in the textbook illustrates t...

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________ starts new ventures that address important social needs and issues.These new enterprises are often organized as nonprofit organizations.


A) Corporate welfare
B) A social entrepreneur
C) Sustainable development
D) Cause marketing
E) Societal capitalism

F) A) and D)
G) A) and C)

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Social entrepreneurs who start new ventures such as Teach for America and Swipe Out Hunger are usually structured as ________ rather than business firms.


A) business agencies
B) nonprofit organizations
C) government agencies
D) cooperatives
E) social service agencies

F) A) and E)
G) A) and D)

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Strategic business units with a low share of high-growth markets that may require large cash injections of cash just to maintain market share are referred to as


A) dogs.
B) cash cows.
C) question marks.
D) stars.
E) elephants.

F) D) and E)
G) B) and E)

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In 25 words or less,write a mission statement for a local community college.

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By understanding its core values,an orga...

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