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Frank and Lillian Gilbreth's primary contribution to the design of work systems involved the development of motion study techniques.

A) True
B) False

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How many observations should be made if he wants to be 95.44 percent confident that the maximum error in the observed time is one second? The standard deviation of task times is 5 seconds.


A) 5
B) 10
C) 25
D) 100
E) 121

F) A) and B)
G) A) and C)

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D

More strenuous work typically leads to a wider comfort band for temperature.

A) True
B) False

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What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?


A) 0
B) .1
C) .2
D) .5
E) 1

F) B) and D)
G) A) and B)

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A

A work sampling study is needed that will estimate the percentage of time a postal clerk spends selling stamps as opposed to other duties.Determine the necessary sample size to estimate that proportion with a confidence of 99.74 percent to within 3 percent,for these cases: (i)No information is currently available concerning that proportion. (ii)The proportion is probably no more than 15 percent.

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n = (z/a)² [p(1 - p)]
(i)assum...

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Working conditions,such as noise and safety,are important aspects of work system design.

A) True
B) False

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The role of labour unions typically does not involve issues of work/job design,focusing instead on compensation issues.

A) True
B) False

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A job had an observed time of 5 minutes,a performance rating of 0.80,and an allowance proportion of 10 percent of job time.Twenty-five cycles were timed.Normal time for the job in minutes is:


A) 3.6
B) 4.0
C) 4.4
D) 4.5
E) none of these.

F) B) and C)
G) B) and E)

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Predetermined time standards are derived from:


A) judgmental methods.
B) research of basic motions.
C) allowance factors multiplied by standard times.
D) standard allowance proportions.
E) recalibration of standard times.

F) A) and D)
G) D) and E)

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B

Which of the following is not true about illumination?


A) The more detailed the work, the higher the level required.
B) The amount of glare and contrast are important considerations.
C) High levels are preferable for all types of work.
D) Natural daylight has both economic and psychological benefits.
E) All of the choices are true.

F) C) and E)
G) A) and E)

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Work/job design involves all EXCEPT which of the following?


A) Work measurement
B) Job design
C) Compensation
D) Process analysis
E) All of the choices are involved

F) B) and E)
G) A) and E)

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A technique for estimating the proportion of time a worker spends on various activities is:


A) stopwatch time study.
B) standard (historical) time.
C) simultaneous motion study.
D) predetermined (published) time standard.
E) work sampling.

F) A) and B)
G) C) and E)

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Which of the following is not an advantage of work sampling compared to stopwatch time study?


A) There is little or no disruption of work.
B) It is less susceptible to short-term fluctuations.
C) Workers are less resentful.
D) It is less costly and less time-consuming.
E) It is better suited for short, repetitive tasks.

F) A) and E)
G) A) and D)

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What is the normal time (NT) for this task if the employee worked at a twenty percent faster pace than is average?


A) 4 seconds
B) 16.7 seconds
C) 20 seconds
D) 24 seconds
E) 100 seconds

F) All of the above
G) B) and E)

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How many observations should be made if the analyst wants to be 99.74 percent confident that the maximum error in the observed time is two seconds? Assume that the standard deviation of task times is 4 seconds.


A) 5
B) 6
C) 25
D) 36
E) 49

F) A) and B)
G) A) and C)

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In a stopwatch time study,the number of cycles that must be timed is a function of:


A) the variability of observed times.
B) the desired accuracy for the estimated job time.
C) the desired level of confidence for the estimated job time.
D) all of the choices.
E) none of the choices.

F) A) and E)
G) All of the above

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Work measurement concentrates on how long it takes to complete a job.

A) True
B) False

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What is the standard time (ST) for this task if the employee worked at a fifty percent faster pace than the average,and an allowance of twenty percent of job time is used?


A) 90 seconds
B) 99 seconds
C) 100 seconds
D) 162 seconds
E) 150 seconds

F) C) and D)
G) None of the above

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  -If the person observed worked at a pace that is 80 percent of normal,what should be the normal time for this task? -If the person observed worked at a pace that is 80 percent of normal,what should be the normal time for this task?

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Amendments to the Canadian Labour Code in 1978 added all the following rights EXCEPT:


A) to refuse dangerous work.
B) to participate in improving safety and health problems.
C) annual increases in wages linked to the cost of living
D) to know about hazards in the workplace.

E) A) and C)
F) A) and B)

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