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Stockholders, employees, and the community-at-large are among the stakeholders of a firm.

A) True
B) False

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According to the text, a mission statement is an overarching statement that is massively inspiring, long term, and only discusses the purpose of the company.

A) True
B) False

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Strategy formulation and implementation is a challenging ongoing process. To be effective, it should not involve


A) the CEO and the board of directors.
B) the board of directors, CEO, and CFO.
C) rivals.
D) line and staff managers.

E) A) and C)
F) All of the above

Correct Answer

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An idealistic vision can arouse employee enthusiasm and therefore is a good vision.

A) True
B) False

Correct Answer

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Members of boards of directors are


A) appointed by the Securities and Exchange Commission.
B) elected by the shareholders as their representatives.
C) elected by the public.
D) only allowed to serve one term of four years.

E) A) and D)
F) C) and D)

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Ambidextrous behaviors in individuals illustrate how a dual capacity for _______ can be woven into the fabric of an organization at the individual level.


A) alignment and adaptability
B) alignment and transparency
C) alignment and internal linkages
D) alignment and efficiency

E) A) and C)
F) B) and C)

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In choosing to focus on stakeholders, which of the following will not lead to success for a manager?


A) shareholders and employees
B) employees and suppliers
C) customers and the community at large
D) customers only

E) A) and D)
F) C) and D)

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Leadership is a necessary (but not sufficient) condition for organizational success. Leaders should emerge at which level(s) of an organization?


A) only at the top
B) in the middle
C) throughout the organization
D) only during times of change

E) A) and C)
F) All of the above

Correct Answer

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Nancy Snyder, corporate vice president of Whirlpool, shifted the reputation of the firm to that of an innovator by investing financially in capital spending.

A) True
B) False

Correct Answer

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Visions need to be anchored in reality in order to be successful.

A) True
B) False

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The three interrelated and principal activities of strategic management are: strategy analysis, strategy formulation, and strategy implementation.

A) True
B) False

Correct Answer

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The vision of an organization is the top level of its hierarchy of organizational goals. The vision statement should be massively inspiring, overarching, and long term.

A) True
B) False

Correct Answer

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Peter Senge, of MIT, recognized three types of leaders. These individuals champion and guide ideas, create a learning infrastructure, and establish a domain for taking action.


A) local line leaders
B) executive leaders
C) internal networkers
D) shop floor leaders

E) A) and B)
F) A) and C)

Correct Answer

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In large organizations, conflicts can arise between functional areas. In order to resolve these conflicts, strategic objectives


A) put financial objectives above human considerations.
B) align departments toward departmental goals.
C) help resolve conflicts through their common purpose.
D) cause debate and increase conflict.

E) A) and D)
F) All of the above

Correct Answer

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All of the following are ambidextrous behaviors except


A) taking initiative and being alert to opportunities beyond the job description.
B) being cooperative and seeking opportunities to combine personal efforts with that of others.
C) intensely focusing on the responsibilities of one individual and maximizing the output of the department in the organization in which that individual works.
D) being brokers, always looking to build internal linkages.

E) A) and B)
F) A) and C)

Correct Answer

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Showing interest in learning what others are thinking is a leadership weakness.

A) True
B) False

Correct Answer

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According to the external control view of leadership, which of the following factors would not be considered an external factor that might positively or negatively affect a firm's success?


A) economic downturns
B) governmental legislation
C) outbreak of war
D) company employee morale

E) A) and C)
F) None of the above

Correct Answer

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Local line leaders have little profit-and-loss responsibility.

A) True
B) False

Correct Answer

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Richard Branson, founder of the Virgin Group, empowers his companies through a(n) _______ structure in which anyone can bring forth new ideas.


A) formal
B) hierarchal
C) multi-level
D) informal

E) B) and D)
F) B) and C)

Correct Answer

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Richard Branson, the founder of the Virgin Group, is well known for creating an inclusive organizational structure in which anybody in the organization can be involved in generating and activating upon new business ideas.

A) True
B) False

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