Question 1

Address some of the limitations and potential downsides of the balanced scorecard.

Accepted Answer

The balanced scorecard is a popular stra...

Question 2

Inbound logistics include:

Accepted Answer

A)   machining and packaging.
B)   repair and parts supply.
C)   warehousing and inventory control.
D)   promotion and packaging.E) A) and D)
F) A) and C)

Question 3

The resource-based view of the firm focuses solely on the internal analysis of the operations of the firm.

Accepted Answer

A) True 
 B)False  False

Question 4

Frito-Lay uses crowdsourcing to make its Super Bowl ads.This is an example of a primary activity in the value chain.

Accepted Answer

A) True 
 B)False

Question 5

Apple combines and packages proven technology in new and innovative ways.This is an example of its use of ____________.

Accepted Answer

A)   tangible resources
B)   intangible resources
C)   organizational capabilities
D)   strong primary activitiesE) A) and B)
F) A) and C)

Question 6

The balanced scorecard provides top managers with a __________ view of the business.

Accepted Answer

A)   detailed and complex
B)   simple and routine
C)   fast but comprehensive
D)   long-term financialE) All of the above
F) C) and D)

Question 7

Firms that are successful in creating competitive advantages that are sustainable for a period of time do not have to be concerned about profits being retained by employees or managers.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT a limitation of SWOT (Strengths,Weaknesses,Opportunities,Threats) analysis?

Accepted Answer

A)   Organizational strengths may not lead to competitive advantage.
B)   The SWOT focus on the external environment is too broad and integrative.
C)   SWOT gives a one-shot view of a moving target.
D)   SWOT overemphasizes a single dimension of strategy.E) None of the above
F) B) and C)

Question 9

In considering the business from the innovation and learning perspective using the balanced scorecard,the ability of the firm to do well is more dependent on its intangible and tangible assets.

Accepted Answer

A) True 
 B)False  True

Question 10

Typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams is which of the following:

Accepted Answer

A)   tangible resources
B)   intangible resources
C)   reputational resources
D)   organizational capabilitiesE) A) and D)
F) B) and C)

Question 11

Leverage ratios provide measures of the capacity of a firm to meet its long-term financial obligations.

Accepted Answer

A) True 
 B)False

Question 12

Campbell Soup uses an electronic network to facilitate its continuous-replenishment program with its most progressive retailers.This is known as an operations primary activity in the value chain.

Accepted Answer

A) True 
 B)False

Question 13

What are the four perspectives that the "balanced scorecard" enables managers to evaluate their business?

Accepted Answer

The Balanced Scorecard is a strategic pl...

Question 14

Amazon Prime is an example of a difficult to imitate capability that gives it competitive advantage over its rivals.

Accepted Answer

A) True 
 B)False

Question 15

Inbound logistics include all activities associated with transforming inputs into the final product form such as machining,packaging,assembly,equipment,testing,printing,and facility operations.

Accepted Answer

A) True 
 B)False  False

Question 16

Which of these categories of financial ratios is used to measure the ability of a firm to meet its short-term financial obligations?

Accepted Answer

A)   leverage ratios
B)   profitability ratios
C)   activity ratios
D)   liquidity ratiosE) All of the above
F) A) and B)

Question 17

What are some of the most important implications of using the "balanced scorecard" approach?

Accepted Answer

The Balanced Scorecard (BSC) approach, d...

Question 18

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of ____________.

Accepted Answer

A)   social complexity
B)   physical uniqueness
C)   path dependency
D)   causal ambiguityE) C) and D)
F) None of the above

Question 19

An important implication of the balanced scorecard approach is that _______________.

Accepted Answer

A)   managers need to recognize that satisfaction of stockholder demands is their primary job
B)   the key emphasis on customer satisfaction and financial goals are only a means to that end
C)   managers should not look at their job as primarily balancing stakeholder demands
D)   gains in financial performance and customer satisfaction must come at a cost of employee satisfactionE) C) and D)
F) A) and D)

Question 20

In considering the business from the customer perspective using the balanced scorecard,company performance is essential.

Accepted Answer

A) True 
 B)False

Exam 3: Assessing the Internal Environmentof the Firm

Address some of the limitations and potential downsides of the balanced scorecard.

Correct AnswerAnswered by ExamLex AIThe balanced scorecard is a popular stra...View AnswerShow Answer

Inbound logistics include:

Correct AnswerverifiedShow Answer

The resource-based view of the firm focuses solely on the internal analysis of the operations of the firm.

Correct AnswerverifiedFalse

Frito-Lay uses crowdsourcing to make its Super Bowl ads.This is an example of a primary activity in the value chain.

Correct AnswerverifiedShow Answer

Apple combines and packages proven technology in new and innovative ways.This is an example of its use of ____________.

Correct AnswerverifiedShow Answer

The balanced scorecard provides top managers with a __________ view of the business.

Correct AnswerverifiedShow Answer

Firms that are successful in creating competitive advantages that are sustainable for a period of time do not have to be concerned about profits being retained by employees or managers.

Correct AnswerverifiedShow Answer

Which of the following is NOT a limitation of SWOT (Strengths,Weaknesses,Opportunities,Threats) analysis?

Correct AnswerverifiedShow Answer

In considering the business from the innovation and learning perspective using the balanced scorecard,the ability of the firm to do well is more dependent on its intangible and tangible assets.

Correct AnswerverifiedTrue

Typically embedded in unique routines and practices that have evolved and accumulated over time such as effective work teams is which of the following:

Correct AnswerverifiedShow Answer

Leverage ratios provide measures of the capacity of a firm to meet its long-term financial obligations.

Correct AnswerverifiedShow Answer

Campbell Soup uses an electronic network to facilitate its continuous-replenishment program with its most progressive retailers.This is known as an operations primary activity in the value chain.

Correct AnswerverifiedShow Answer

What are the four perspectives that the "balanced scorecard" enables managers to evaluate their business?

Correct AnswerAnswered by ExamLex AIThe Balanced Scorecard is a strategic pl...View AnswerShow Answer

Amazon Prime is an example of a difficult to imitate capability that gives it competitive advantage over its rivals.

Correct AnswerverifiedShow Answer

Inbound logistics include all activities associated with transforming inputs into the final product form such as machining,packaging,assembly,equipment,testing,printing,and facility operations.

Correct AnswerverifiedFalse

Which of these categories of financial ratios is used to measure the ability of a firm to meet its short-term financial obligations?

Correct AnswerverifiedShow Answer

What are some of the most important implications of using the "balanced scorecard" approach?

Correct AnswerAnswered by ExamLex AIThe Balanced Scorecard (BSC) approach, d...View AnswerShow Answer

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of ____________.

Correct AnswerverifiedShow Answer

An important implication of the balanced scorecard approach is that _______________.

Correct AnswerverifiedShow Answer

In considering the business from the customer perspective using the balanced scorecard,company performance is essential.

Correct AnswerverifiedShow Answer

Correct Answer
Answered by ExamLex AI
The balanced scorecard is a popular stra...
View Answer

Correct Answer
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False

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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True

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Correct Answer
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Correct Answer
verified

Correct Answer
Answered by ExamLex AI
The Balanced Scorecard is a strategic pl...
View Answer

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
The Balanced Scorecard (BSC) approach, d...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified