Question 1

To overcome barriers to organizational change,companies work more collaboratively than in the past.In companies such as Microsoft,an important obstacle to effective collaboration is

Accepted Answer

A)   higher-level political battles.
B)   competition.
C)   effective leadership.
D)   poor organization.E) B) and C)
F) B) and D)

Question 2

Expert power

Accepted Answer

A)   is derived from organizationally conferred decision-making authority.
B)   arises from manager access, control, and distribution of information that is not freely available to everyone in an organization.
C)   is derived from referent power.
D)   is derived from leader capability and knowledge in a particular field.E) A) and C)
F) A) and D)

Question 3

Research suggests that not all leadership development programs are equally effective.Which of the following is not a common trait shared in all successful development programs?

Accepted Answer

A)   The programs are designed to fit the company overall strategy.
B)   The programs combine real-world experiences with classroom activities.
C)   The programs identify organizational biases and ways to overcome them.
D)   Managers and trainers only assess the impact of the training immediately upon completion.E) All of the above
F) A) and C)

Question 4

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with __________.

Accepted Answer

A)   intelligence; empathy
B)   motivation; empathy
C)   empathy; sympathy
D)   motivation; intelligenceE) None of the above
F) B) and C)

Question 5

Leaders play an important role in sustaining organization culture,but they are powerless to change it.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements about ethics is false?

Accepted Answer

A)   Ethics may be defined as a system of right and wrong.
B)   Ethics assists individuals in deciding when an act is moral or immoral.
C)   Ethics is not concerned with whether or not an act is socially desirable.
D)   Business ethics is the application of ethical standards to commercial enterprises.E) A) and D)
F) A) and B)

Question 7

Which of the following statements would least likely be found in a corporate credo?

Accepted Answer

A)   Maximize financial benefits for stakeholders at any cost.
B)   Provide secure and stable employment for employees.
C)   Establish an environment that enhances professional growth.
D)   Support community organizations and projects.E) A) and D)
F) All of the above

Question 8

Corporate codes of conduct provide norms and expectations to impede employees from committing unethical acts.

Accepted Answer

A) True 
 B)False

Question 9

Alan Mulally took over Ford Motor Company in 2006 at a time when it was struggling,losing money,and market share.Under his leadership,the firm returned to high profitability.Which of the following is not one of the interdependent activities of leadership that he used to accomplish this task?

Accepted Answer

A)   He set a direction using strategic analysis and strategy formulation.
B)   He designed the organization to facilitate the implementation of his vision and strategies.
C)   He nurtured a culture dedicated to profits at any cost.
D)   He nurtured a culture focused on core competencies and high ethical standards.E) C) and D)
F) A) and B)

Question 10

Codes of conduct have no role in attracting individuals who might want to work for a business that embraces high standards.

Accepted Answer

A) True 
 B)False

Question 11

Referent power refers to manager identification with his or her employees.

Accepted Answer

A) True 
 B)False

Question 12

There is little difference between the compliance-based and integrity-based ethics program.

Accepted Answer

A) True 
 B)False

Question 13

Greenwashing is a type of fraud in which companies make unsubstantiated claims about how environmentally friendly their products or services really are.

Accepted Answer

A) True 
 B)False

Question 14

Self-regulated people are unable to create an environment of trust and fairness,where political behavior and infighting are sharply reduced and productivity tends to be high.

Accepted Answer

A) True 
 B)False

Question 15

In the compliance-based approach to ethics management,leadership is driven by

Accepted Answer

A)   management, with input from functional staff.
B)   management, with input from shareholders.
C)   the legal office.
D)   the government.E) A) and D)
F) None of the above

Question 16

Which two components of emotional intelligence (EI) deal with personal ability to manage relationships with others?

Accepted Answer

A)   motivation and self-awareness
B)   self-regulation and empathy
C)   empathy and social skill
D)   motivation and empathyE) B) and D)
F) B) and C)

Question 17

In the integrity-based approach to management,ethics is the responsibility of the

Accepted Answer

A)   shareholders.
B)   outside stakeholders.
C)   management.
D)   employees.E) All of the above
F) B) and D)

Question 18

The chance of ethical crises occurring is enhanced if

Accepted Answer

A)   the leader defines the corporate culture.
B)   the organization has a weak ethical culture.
C)   the shareholders have no confidence in the CEO.
D)   employees follow the direction of the leader.E) B) and C)
F) C) and D)

Question 19

Which of the following positive relationships is not supported with consistent results?

Accepted Answer

A)   between ethical performance and measures of financial performance
B)   between ethical performance and strong organizational culture
C)   between ethical performance and increased employee efforts
D)   between ethical performance and enhanced social responsibilityE) B) and C)
F) A) and C)

Question 20

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Accepted Answer

A)   bonuses and penalties
B)   job descriptions
C)   assessment and penalties
D)   reward and evaluation systemsE) A) and D)
F) A) and C)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Greenwashing is a type of fraud in which companies make unsubstantiated claims about how environmentally friendly their products or services really are.

Correct AnswerverifiedShow Answer

Self-regulated people are unable to create an environment of trust and fairness,where political behavior and infighting are sharply reduced and productivity tends to be high.

Correct AnswerverifiedShow Answer

Which of the following positive relationships is not supported with consistent results?

Correct AnswerverifiedShow Answer

Which two components of emotional intelligence (EI) deal with personal ability to manage relationships with others?

Correct AnswerverifiedShow Answer

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Correct AnswerverifiedShow Answer

Expert power

Correct AnswerverifiedShow Answer

Corporate codes of conduct provide norms and expectations to impede employees from committing unethical acts.

Correct AnswerverifiedShow Answer

Leaders play an important role in sustaining organization culture,but they are powerless to change it.

Correct AnswerverifiedShow Answer

There is little difference between the compliance-based and integrity-based ethics program.

Correct AnswerverifiedShow Answer

Which of the following statements about ethics is false?

Correct AnswerverifiedShow Answer

Alan Mulally took over Ford Motor Company in 2006 at a time when it was struggling,losing money,and market share.Under his leadership,the firm returned to high profitability.Which of the following is not one of the interdependent activities of leadership that he used to accomplish this task?

Correct AnswerverifiedShow Answer

The chance of ethical crises occurring is enhanced if

Correct AnswerverifiedShow Answer

Research suggests that not all leadership development programs are equally effective.Which of the following is not a common trait shared in all successful development programs?

Correct AnswerverifiedShow Answer

Codes of conduct have no role in attracting individuals who might want to work for a business that embraces high standards.

Correct AnswerverifiedShow Answer

In the integrity-based approach to management,ethics is the responsibility of the

Correct AnswerverifiedShow Answer

Referent power refers to manager identification with his or her employees.

Correct AnswerverifiedShow Answer

A drawback of EI is that a leader can find it easy to over-identify with others and confuse ________ with __________.

Correct AnswerverifiedShow Answer

Which of the following statements would least likely be found in a corporate credo?

Correct AnswerverifiedShow Answer

To overcome barriers to organizational change,companies work more collaboratively than in the past.In companies such as Microsoft,an important obstacle to effective collaboration is

Correct AnswerverifiedShow Answer

In the compliance-based approach to ethics management,leadership is driven by

Correct AnswerverifiedShow Answer

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A drawback of EI is that a leader can find it easy to over-identify with others and confuse with __.

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