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Procter & Gamble used communities of practice and human resource practices to help it achieve effective collaboration and integration across its different business units.This effort resulted in the successful development of the Crest Whitestrips product and is an example of good use of boundary-constrained organizational design.

A) True
B) False

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When a firm has international operations,choosing the most appropriate structure depends upon the extent of international expansion,the type of strategy,and the degree of market diversity.

A) True
B) False

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According to the text,boundaryless organizational structures are most effective when they replace rather than complement traditional organizational structures.

A) True
B) False

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Global start-ups occur after a corporation has exhausted all other possibilities for domestic growth.

A) True
B) False

Correct Answer

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If a firm outsources some parts of its value chain in order to reduce costs and increase quality and at the same time engages in multiple alliances to penetrate new markets,this is a example of a firm using a ______________ of organizational types.


A) combination
B) boundaryless consortium
C) bounded consortium
D) barrier free collection

E) B) and D)
F) A) and B)

Correct Answer

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A simple structure is characterized by


A) high specialization and low centralization.
B) low specialization and high centralization.
C) low formality and low creativity.
D) high formality and low centralization.

E) A) and B)
F) B) and C)

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The strategy and structure of a firm change as the firm increases in size,diversifies into new product markets,and limits its geographic scope.

A) True
B) False

Correct Answer

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A global start-up faces many management challenges including


A) communication and coordination across time zones.
B) pressure to perform internally all primary activities of the value chain.
C) assuring financing from home country only.
D) hiring only from home country.

E) None of the above
F) A) and D)

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One of the disadvantages of a divisional structure is that the divisions often perceive themselves as being in competition with each other and are therefore unwilling to share information to help other divisions improve.ArcelorMittal found a solution which twins an efficient steel mill with a struggling one.

A) True
B) False

Correct Answer

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Functional structures are generally found in organizations in which there is a single or unrelated product or service,high production volume,and some vertical integration.

A) True
B) False

Correct Answer

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The most appropriate type of organizational structure to select is dependent upon the product or service the company provides.

A) True
B) False

Correct Answer

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Which of the following is considered to be an advantage of a matrix structure?


A) the layering of matrices
B) increased clarity in reporting relationships
C) increased responsiveness to the market
D) fewer power struggles and reduced conflict

E) None of the above
F) All of the above

Correct Answer

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What advantages does outsourcing not provide an organization?


A) accessing best in class goods and services
B) enabling rapid expansion with relatively low capital investment
C) focusing scarce resources on core competencies
D) improved buyer positioning

E) A) and B)
F) C) and D)

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In a barrier-free organization,differences in skills,authority,and talent disappear.

A) True
B) False

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Managers trained in rigid hierarchies do not find it difficult to transition to participative style required for effective teamwork.

A) True
B) False

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One of the factors that explained the effectiveness of ambidextrous organizational designs in the O'Reilly and Tushman study was the clear and compelling vision that the company senior management team communicated.

A) True
B) False

Correct Answer

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A firm that chooses to move into unrelated product areas,by acquiring existing businesses,is likely to find that the strategy requires relatively little integration across businesses and sharing of resources and therefore is would consider a using holding company structure.

A) True
B) False

Correct Answer

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One of the factors that explained the effectiveness of ambidextrous organizational designs in the O'Reilly and Tushman study was that the reward systems emphasized traditional unit goals.

A) True
B) False

Correct Answer

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Coca-Cola,Ford Motor Company,H.J.Heinz,Nike,and Procter & Gamble are working together to develop plant-based plastics.Each company brings its own competency to the table.This collaboration is an example of a _____________ organization.


A) virtual
B) modular
C) horizontal
D) vertical

E) B) and C)
F) A) and D)

Correct Answer

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In successful ambidextrous organizations,according to the O'Reilly and Tushman study,the traditional and new units were shielded from each other so that they each focused attention and energy on its own operations,products,and customers.

A) True
B) False

Correct Answer

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