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Identify at least six of the most commonly used political tactics, explain each, and give an example of each from your own experience.

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Table 12.1 shows some of the most common...

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Loose associations of people seeking social support for their general self-interests are called:


A) Coalitions
B) Networks
C) Alliances
D) Political aggregations
E) Project teams

F) A) and B)
G) A) and C)

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Your belief that your work values and goals align with those of your manager, team, or employer is known as:


A) Impact
B) Meaning
C) Self-determination
D) Competence
E) Significance

F) None of the above
G) C) and D)

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Your personal evaluation of your ability to do your job is known as:


A) Impact
B) Meaning
C) Self-determination
D) Competence
E) Significance

F) A) and B)
G) C) and D)

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Basing a request on explicit or implied support from superiors is known as using:


A) Ingratiation
B) Consultation
C) Exchange
D) Coalition tactics
E) Legitimating tactics

F) A) and B)
G) A) and E)

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You own your own management consulting firm. At a recent seminar, the owner of a local supermarket chain asks you to help him differentiate between a coalition and a network. Which of the following would be a correct response?


A) Networks are people-oriented.
B) Coalitions have longer-term agendas.
C) Coalitions involve the pursuit of general self-interests.
D) Coalitions always coincide with formal group membership.
E) Networks revolve around specific issues.

F) A) and E)
G) B) and D)

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Efforts to enhance employee performance, well-being, and positive attitudes are called:


A) Organizational citizenship behavior
B) Positive organizational behavior
C) Organizational politics
D) Empowerment
E) Organization development

F) All of the above
G) A) and D)

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What are the elements of psychological empowerment? How does a person feel when he or she is empowered? What can a manager do to empower his or her subordinates?

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Psychological empowerment occurs when em...

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__________ is one form of motivation by which a manager can accomplish structural empowerment.


A) Reinforcement theory
B) Equity theory
C) Job design theory
D) Expectancy theory
E) Maslow's hierarchy of needs

F) B) and E)
G) B) and C)

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The critical aspect of organizational politics is the emphasis on:


A) Self-efficacy
B) Bases of power
C) Political tactics
D) Self-interest
E) Personality

F) C) and D)
G) A) and B)

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The base of power that most people think of as authority and that is anchored to one's formal position is punishment.

A) True
B) False

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Jeff has been a project assistant for XYZ Corporation for five years. Recently he was asked to train Harriet, a new employee. He suggests to her that she use an Excel worksheet to lay out the projects she is currently working on, and she complies. He is using _______ power.


A) Reward
B) Coercion
C) Referent
D) Legitimate
E) Expert

F) A) and E)
G) C) and D)

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You are a management consultant. An executive from Swell Systems asks you to present a workshop on empowerment to her managers. Which of the following ideas should you include?


A) Power can be handed to employees who are not prepared without any ill effects.
B) Power is a zero-sum situation where one person's gain is another's loss.
C) Social power is limited and requires win-win thinking.
D) Authoritarian managers have win-win thinking about employee empowerment.
E) Empowerment is a matter of degree, not an either-or proportion.

F) None of the above
G) A) and E)

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Professor Jones asks Professor Brown to cover class for her while she is out of town presenting a paper at a conference. They are good friends and work together effectively on several committees. Professor Brown not only covers the class, but develops a special lecture and exercise for the students. Professor Jones is using her _______ power and Professor Brown is ________.


A) Reward; committed
B) Reward; complying
C) Referent; committed
D) Referent; complying
E) Expert; complying

F) C) and E)
G) A) and B)

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Which of the following is a "soft" influence tactic?


A) Exchange
B) Coalition tactics
C) Legitimating tactics
D) Ingratiation
E) Pressure

F) A) and E)
G) C) and E)

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Fiona used an influence tactic on Gerald and got him to enthusiastically agree to her proposal. Gerald demonstrated initiative and persistence while completing the assignment. This is an example of:


A) Resistance
B) Defiance
C) Hindrance
D) Compliance
E) Commitment

F) D) and E)
G) A) and B)

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Identify and describe the five bases of power. What are the likely reactions people have to each type of power? Give an example of each basis of power, using the power a professor might have over a student.

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Five common forms or bases of power are:...

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The most frequently used influence tactic is pressure.

A) True
B) False

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Structural empowerment is based on transferring authority and responsibilities from management to employees.

A) True
B) False

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Of the following, the strongest predictor(s) of organizational politics is(are) :


A) Personality
B) Organizational structure
C) Trust in coworkers and negative affect
D) Counterproductive work behaviors
E) High turnover and absenteeism

F) C) and E)
G) A) and E)

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