Question 1

The ability to hire,motivate,and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

Accepted Answer

A)   tangible
B)   organizational
C)   management
D)   designE) None of the above
F) B) and D)

Question 2

Managers must commit to a ________ use of the balanced scorecard if they expect sustained performance.

Accepted Answer

A)   short-term
B)   long-term
C)   interim
D)   rapidE) B) and C)
F) All of the above

Question 3

Path dependency has no impact on the inimitability of resources.

Accepted Answer

A) True 
 B)False

Question 4

A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

Accepted Answer

A) True 
 B)False

Question 5

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of

Accepted Answer

A)   social complexity.
B)   physical uniqueness.
C)   path dependency.
D)   causal ambiguity.E) None of the above
F) All of the above

Question 6

The balanced scorecard enables managers to consider their business from all the following perspectives except

Accepted Answer

A)   customer perspective.
B)   internal perspective.
C)   innovation and learning perspective.
D)   ethical perspective.E) A) and D)
F) B) and C)

Question 7

Campbell Soup uses electronic networks to improve the efficiency of outbound logistics.This is an example of relationships among activities within the firm and with other stakeholders that are part of the company expanded value chain.

Accepted Answer

A) True 
 B)False

Question 8

Products and services that are difficult to imitate help firms sustain their profitability.

Accepted Answer

A) True 
 B)False

Question 9

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Accepted Answer

A) True 
 B)False

Exam 3: Assessing the Internal Environment of the Firm

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Correct Answer
verified

The ability to hire,motivate,and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

Correct Answer
verified

Managers must commit to a ________ use of the balanced scorecard if they expect sustained performance.

Correct Answer
verified

A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

Correct Answer
verified

The balanced scorecard enables managers to consider their business from all the following perspectives except

Correct Answer
verified

Products and services that are difficult to imitate help firms sustain their profitability.

Correct Answer
verified

Path dependency has no impact on the inimitability of resources.

Correct Answer
verified

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of

Correct Answer
verified

Campbell Soup uses electronic networks to improve the efficiency of outbound logistics.This is an example of relationships among activities within the firm and with other stakeholders that are part of the company expanded value chain.

Correct Answer
verified

Exam 3: Assessing the Internal Environment of the Firm

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Correct AnswerverifiedShow Answer

The ability to hire,motivate,and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

Correct AnswerverifiedShow Answer

Managers must commit to a ________ use of the balanced scorecard if they expect sustained performance.

Correct AnswerverifiedShow Answer

A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

Correct AnswerverifiedShow Answer

The balanced scorecard enables managers to consider their business from all the following perspectives except

Correct AnswerverifiedShow Answer

Products and services that are difficult to imitate help firms sustain their profitability.

Correct AnswerverifiedShow Answer

Path dependency has no impact on the inimitability of resources.

Correct AnswerverifiedShow Answer

A crash R&D program by one firm cannot replicate a successful technology developed by another firm,when research findings cumulate.This is an example of

Correct AnswerverifiedShow Answer

Campbell Soup uses electronic networks to improve the efficiency of outbound logistics.This is an example of relationships among activities within the firm and with other stakeholders that are part of the company expanded value chain.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified