Question 1

The operations planning practice of inputting sales forecasts into computer software that accurately predicts the amount and timing of materials needed to complete products and projects is _______________.

Accepted Answer

A)  Enterprise Resource Planning
B)  Materials Requirement Planning
C)  Virtual Accuracy Tool
D)  Computer Based Materials ModelE) B) and C)
F) A) and D)

Question 2

A firm would be most likely to employ statistical process control (SPC) if it wanted to:

Accepted Answer

A)  simplify the quality control process by taking samples at the end of the production process rather than examining every unit of output produced.
B)  eliminate the expenses incurred by the Deming Cycle.
C)  redefine quality control on the basis of customer needs.
D)  make sure products meet quality standards all along the production process.E) None of the above
F) A) and B)

Question 3

Process manufacturing physically or chemically alters materials to create finished goods.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is an important part of operations management?

Accepted Answer

A)  Determining the best means of financing the firm's operations
B)  Developing the best advertising strategy to promote a firm's products
C)  Deciding whether to pay a dividend to the firm's stockholders
D)  Choosing the best location for a firm's facilitiesE) None of the above
F) C) and D)

Question 5

When a company has the ability to produce the same amount of goods with only half the floor space and half the labor that it used in the past,the firm is practicing flexible manufacturing.

Accepted Answer

A) True 
 B)False

Question 6

The National Bicycle Company of Japan makes 18 bicycle models in more than 2 million combinations,with each combination designed to fit the needs of a specific customer.The customer chooses the model,size,color,and design.An analysis of this company's operation would indicate that it uses:

Accepted Answer

A)  lean manufacturing.
B)  flexible production.
C)  mass customization.
D)  continuous production.E) B) and C)
F) B) and D)

Question 7

Recent research suggests that the best way to maintain consistently high quality in the production process is to give a group of specialists in a separate quality control department the authority to inspect each product at the end of the production process.

Accepted Answer

A) True 
 B)False

Question 8

Production manager Marvin McNealy wants to link all the divisions and subsidiaries of his firm's computerized functions into a single,integrated software program that uses a single database.In order to achieve this goal,Marvin could make use of:

Accepted Answer

A)  enterprise resource planning.
B)  manufacturing resource planning.
C)  program evaluation and review techniques.
D)  Gantt Charts.E) A) and D)
F) None of the above

Question 9

Which of the following statements describes past processes that existed in manufacturing that negatively affected a firm's competitive advantage?

Accepted Answer

A)  Companies tended to produce a large quantity of the same product at a very low cost
B)  Companies required their suppliers to only deliver the amount of good needed for a short-term production run
C)  Companies changed their equipment too often,which created lost time on the job
D)  Companies refused to train employees in technology and on machineryE) C) and D)
F) None of the above

Question 10

Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?

Accepted Answer

A)  TQM
B)  CAD/CAM
C)  ERP
D)  PERTE) None of the above
F) All of the above

Question 11

The end result of PERT analysis is an estimate of the total cost of completing a project.

Accepted Answer

A) True 
 B)False

Question 12

Alex is a production manager who believes his firm uses more of all types of resources than is necessary to produce its products.He would like to find a way to cut back on labor,and reduce the firm's investment in tools and space as well.It seems that Edwin would like to adopt:

Accepted Answer

A)  mass production.
B)  marginal cost management.
C)  lean manufacturing.
D)  the maximum production methoD.Lean manufacturing is the production of goods using less of everything compared to mass production.E) All of the above
F) A) and C)

Question 13

For most service businesses the quality standard has become:

Accepted Answer

A)  providing prompt and predictable service.
B)  providing a competitive level of service at the lowest cost.
C)  delighting customers by anticipating their needs.
D)  less important than it is for manufacturing businesses.E) A) and B)
F) A) and C)

Question 14

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's utilizes a(n) :

Accepted Answer

A)  analytic system.
B)  just-in-time system.
C)  intermittent process.
D)  continuous process.E) A) and D)
F) A) and C)

Question 15

____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels.

Accepted Answer

A)  CAD/CAM
B)  Econometrics
C)  Analysis of variance
D)  Statistical process controlE) B) and C)
F) A) and D)

Question 16

Companies such as IBM prefer to stay the course and continue to compete by selling products instead of services.

Accepted Answer

A) True 
 B)False

Question 17

The higher productivity of U.S.plants makes it possible to pay higher wages.

Accepted Answer

A) True 
 B)False

Question 18

Internet-focused strategies don't affect operations managers since it is not progressive for operations managers to negotiate in an interfirm environment.

Accepted Answer

A) True 
 B)False

Question 19

Aaron is a freshman in college who has not yet decided on his major.He is thinking about majoring in operations management and is exploring job opportunities in this field.Which of the following statements about jobs for operations management majors is most accurate? If he majors in operations management,Aaron will:

Accepted Answer

A)  have limited job opportunities because operations management positions are only available in the slowly growing manufacturing sector.
B)  acquire skills and knowledge that are valuable to firms in both the manufacturing and service sectors.
C)  have plenty of job offers,but they will mainly be in low wage positions in the service sector.
D)  find plenty of employment opportunities in the government and education,but not very many in the private sector.E) B) and D)
F) C) and D)

Question 20

Impact Computers wants to set up a planning system that enables it to integrate its production and operations system with those of its suppliers.As its operations management consultant,you explain that it needs a Material Requirement Planning (MRP)system.

Accepted Answer

A) True 
 B)False

Exam 9: Production and Operations Management

____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels.

Correct Answer
verified

The higher productivity of U.S.plants makes it possible to pay higher wages.

Correct Answer
verified

A firm would be most likely to employ statistical process control (SPC) if it wanted to:

Correct Answer
verified

Impact Computers wants to set up a planning system that enables it to integrate its production and operations system with those of its suppliers.As its operations management consultant,you explain that it needs a Material Requirement Planning (MRP)system.

Correct Answer
verified

The National Bicycle Company of Japan makes 18 bicycle models in more than 2 million combinations,with each combination designed to fit the needs of a specific customer.The customer chooses the model,size,color,and design.An analysis of this company's operation would indicate that it uses:

Correct Answer
verified

Recent research suggests that the best way to maintain consistently high quality in the production process is to give a group of specialists in a separate quality control department the authority to inspect each product at the end of the production process.

Correct Answer
verified

Internet-focused strategies don't affect operations managers since it is not progressive for operations managers to negotiate in an interfirm environment.

Correct Answer
verified

For most service businesses the quality standard has become:

Correct Answer
verified

Companies such as IBM prefer to stay the course and continue to compete by selling products instead of services.

Correct Answer
verified

The operations planning practice of inputting sales forecasts into computer software that accurately predicts the amount and timing of materials needed to complete products and projects is _______________.

Correct Answer
verified

Production manager Marvin McNealy wants to link all the divisions and subsidiaries of his firm's computerized functions into a single,integrated software program that uses a single database.In order to achieve this goal,Marvin could make use of:

Correct Answer
verified

Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?

Correct Answer
verified

Which of the following is an important part of operations management?

Correct Answer
verified

Process manufacturing physically or chemically alters materials to create finished goods.

Correct Answer
verified

Correct Answer
verified

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's utilizes a(n) :

Correct Answer
verified

When a company has the ability to produce the same amount of goods with only half the floor space and half the labor that it used in the past,the firm is practicing flexible manufacturing.

Correct Answer
verified

The end result of PERT analysis is an estimate of the total cost of completing a project.

Correct Answer
verified

Which of the following statements describes past processes that existed in manufacturing that negatively affected a firm's competitive advantage?

Correct Answer
verified

Alex is a production manager who believes his firm uses more of all types of resources than is necessary to produce its products.He would like to find a way to cut back on labor,and reduce the firm's investment in tools and space as well.It seems that Edwin would like to adopt:

Correct Answer
verified

Exam 9: Production and Operations Management

____________ examines statistical samples of product components at each stage of the production process and plots the results on a graph in order to spot and correct any variances from desired quality levels.

Correct AnswerverifiedShow Answer

The higher productivity of U.S.plants makes it possible to pay higher wages.

Correct AnswerverifiedShow Answer

A firm would be most likely to employ statistical process control (SPC) if it wanted to:

Correct AnswerverifiedShow Answer

Impact Computers wants to set up a planning system that enables it to integrate its production and operations system with those of its suppliers.As its operations management consultant,you explain that it needs a Material Requirement Planning (MRP)system.

Correct AnswerverifiedShow Answer

The National Bicycle Company of Japan makes 18 bicycle models in more than 2 million combinations,with each combination designed to fit the needs of a specific customer.The customer chooses the model,size,color,and design.An analysis of this company's operation would indicate that it uses:

Correct AnswerverifiedShow Answer

Recent research suggests that the best way to maintain consistently high quality in the production process is to give a group of specialists in a separate quality control department the authority to inspect each product at the end of the production process.

Correct AnswerverifiedShow Answer

Internet-focused strategies don't affect operations managers since it is not progressive for operations managers to negotiate in an interfirm environment.

Correct AnswerverifiedShow Answer

For most service businesses the quality standard has become:

Correct AnswerverifiedShow Answer

Companies such as IBM prefer to stay the course and continue to compete by selling products instead of services.

Correct AnswerverifiedShow Answer

The operations planning practice of inputting sales forecasts into computer software that accurately predicts the amount and timing of materials needed to complete products and projects is _______________.

Correct AnswerverifiedShow Answer

Production manager Marvin McNealy wants to link all the divisions and subsidiaries of his firm's computerized functions into a single,integrated software program that uses a single database.In order to achieve this goal,Marvin could make use of:

Correct AnswerverifiedShow Answer

Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?

Correct AnswerverifiedShow Answer

Which of the following is an important part of operations management?

Correct AnswerverifiedShow Answer

Process manufacturing physically or chemically alters materials to create finished goods.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's utilizes a(n) :

Correct AnswerverifiedShow Answer

When a company has the ability to produce the same amount of goods with only half the floor space and half the labor that it used in the past,the firm is practicing flexible manufacturing.

Correct AnswerverifiedShow Answer

The end result of PERT analysis is an estimate of the total cost of completing a project.

Correct AnswerverifiedShow Answer

Which of the following statements describes past processes that existed in manufacturing that negatively affected a firm's competitive advantage?

Correct AnswerverifiedShow Answer

Alex is a production manager who believes his firm uses more of all types of resources than is necessary to produce its products.He would like to find a way to cut back on labor,and reduce the firm's investment in tools and space as well.It seems that Edwin would like to adopt:

Correct AnswerverifiedShow Answer

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