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All other things unchanged, the narrower the span of control, the more efficient the organization is.

A) True
B) False

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Pauline sat on a bar-type stool screwing nuts onto bolts about 3,000 times a day while reading a novel. Her production job paid well but that's about all it had going for it. Even though the work was not physically taxing, Pauline was exhausted by the end of her day. Facing another day just like yesterday nearly brought her to tears. Pauline was experiencing ________.


A) repetitive motion stress
B) burnout
C) economies of scale
D) diseconomies from division of labor

E) A) and B)
F) C) and D)

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If a firm wants to become more adaptive and flexible, which of the following organizational structures is it likely to prefer?


A) formalized
B) mechanistic
C) organic
D) centralized

E) A) and B)
F) A) and C)

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Which of the following factors calls for a more centralized organizational structure?


A) when the decisions to be taken are significant
B) when the company is geographically dispersed
C) when the organization is facing a crisis
D) when the environment is complex

E) A) and B)
F) A) and C)

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A ________ structure is one in which the entire organization is made up of work teams that do the organization's work.


A) matrix
B) team
C) project
D) virtual

E) All of the above
F) A) and B)

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Division of labor refers to the practice of identifying some workers as potential members of a bargaining unit and other workers as members of management.

A) True
B) False

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The type of assembly line typically found in automobile manufacturing is an example of ________.


A) unit production
B) mass production
C) process production
D) continuous production

E) A) and B)
F) A) and C)

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Large organizations tend to have more ________ than smaller organizations.


A) specialization
B) span of control
C) decentralization
D) autonomy

E) None of the above
F) A) and C)

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Many of Custom Leather's employees are experienced artisans. The jobs most of them perform are not highly standardized. They take great pride in their craft and require few formal rules and little direct supervision. These traits are most typical of a(n) ________ organization.


A) departmentalized
B) mechanistic
C) organic
D) formalized

E) None of the above
F) All of the above

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A(n) ________ organization is highly formalized and centralized.


A) organic
B) mechanistic
C) complex
D) learning

E) A) and B)
F) B) and D)

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Which of the following traditional organizational designs focuses on results by holding division managers responsible for what happens to their products and services?


A) simple structure
B) functional structure
C) divisional structure
D) matrix structure

E) All of the above
F) None of the above

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A simple structure is characterized by narrow spans of controls and high formalization.

A) True
B) False

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In stable and simple environments, ________.


A) organic designs are most effective
B) mechanistic designs are most effective
C) low formalization is necessary
D) decentralization is necessary

E) A) and B)
F) A) and C)

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In the case of functional departmentalization, jobs are grouped according to ________.


A) tasks
B) territories
C) product lines
D) customer flow

E) All of the above
F) B) and D)

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Eric works with a team that includes production workers as well as marketing specialists to design the latest products the company was planning to offer. This implies ________.


A) the company is becoming more centralized
B) that Eric's job responsibilities have been reduced
C) the company is becoming more mechanistic
D) that Eric is a part of a cross-functional team

E) B) and C)
F) C) and D)

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Organizational design is the degree to which standardized procedures are in place in an organization.

A) True
B) False

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________ is a type of technology that centers on large-batch production and requires moderate levels of complexity and sophistication.


A) Unit production
B) Mass production
C) Process production
D) Service production

E) A) and D)
F) None of the above

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Explain why unity of command is less important today than during the time when the principle was developed.

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Information technology has made the conc...

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Discuss the three traditional organizational designs and highlight the strengths and weaknesses of each.

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The three traditional organizational des...

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In the beginning, all employees at Tom's Welding performed whatever task was needed. Now the employees have gravitated to specific sets of tasks. Some use only stick welders; some weld only on aluminum. We can infer that as his business has grown, it has become more ________.


A) specialized
B) formal
C) centralized
D) organic

E) B) and C)
F) None of the above

Correct Answer

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