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Disruptive innovations cause havoc for an organization's __________.


A) short-term marketing plans
B) marketing research plans
C) SWOT analysis
D) long-range marketing plans
E) environmental scanning

F) C) and D)
G) B) and D)

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Volkswagen achieved spectacular success in the late 1990s by targeting the "nostalgia" segment,35- to 54-year-old baby boomers,with its technology-laden New Beetle.Which of Porter's generic business strategies did Volkswagen MOST LIKELY use to launch the New Beetle?


A) differentiation focus
B) cost leadership
C) differentiation
D) cost focus
E) marketing focus

F) A) and E)
G) A) and B)

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Porter's four generic business strategies involve combinations of (1) __________ and (2) a stress on costs versus product differentiation.


A) organizational structure
B) degree of geographical distribution
C) investment in research and development
D) relative number of products in a product line
E) competitive scope or the breadth of the target markets

F) D) and E)
G) A) and D)

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The actions taken during the implementation phase of the strategic marketing process include: (1) obtain resources; (2) design the marketing organization; (3) __________;and (4) execute the marketing program.


A) position the product
B) select target markets
C) develop schedules
D) find points of difference
E) develop the budget by estimating revenues,expenses,and profits

F) B) and D)
G) All of the above

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What are the advantages and disadvantages of the product manager system?

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There are both benefits and dangers to t...

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The marketing manager looks for two kinds of deviations,each triggering a different kind of action: (1) actual results exceed goals and (2) __________.


A) deviations that result from major shifts in customer needs
B) there are no deviations but there should be
C) deviations that result from executive mandates
D) actual results fall short of goals
E) deviations that are blamed on insufficient marketing support (personnel or funding)

F) A) and E)
G) A) and C)

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How is management by exception used in the evaluation phase of the strategic marketing process?

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Goals are specified in the planning phas...

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The launch of a new cereal typically costs up to $30 million and usually involves


A) replacing one of more than 300 competing breakfast cereals already on a supermarket shelf.
B) a minimum of three attempts before it is successfully launched.
C) a tie-in promotion with a major motion picture or toy.
D) steps to counteract the promotional efforts of competitor's new cereal.
E) obtaining FDA approval for its convenience claims.

F) B) and E)
G) A) and B)

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The actions taken during the implementation phase of the strategic marketing process include: (1) __________; (2) design the marketing organization; (3) develop schedules;and (4) execute the marketing program.


A) obtain resources
B) select target markets
C) position the product
D) find points of difference
E) develop the budget by estimating revenues,expenses,and profits

F) A) and B)
G) None of the above

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A cost leadership strategy refers to one of Porter's generic business strategies that


A) involves controlling expenses and,in turn,lowering product prices targeted at a narrow range of markets segments.
B) focuses on reducing expenses and,in turn,lowers product prices,while targeting a broad array of market segments.
C) requires products to have significant points of difference to target one or only a few market segments.
D) requires products to have significant points of difference to charge a higher price while targeting a broad array of market segments.
E) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) All of the above
G) A) and E)

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According to the textbook,the key to mobile game start-up Supercell's success was to


A) create a work environment that stressed open communications.
B) have a program champion for each game product.
C) delayer the organization by making it flatter.
D) not punish failures but to learn from them.
E) use time-based agendas in meetings.

F) None of the above
G) A) and C)

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Office Max provides low product prices for products strictly classified as office supplies.In terms of Porter's generic business strategy,Office Max is MOST LIKELY using a __________ strategy.


A) differentiation focus
B) cost focus
C) differentiation
D) revenue leadership
E) profit enhancement

F) B) and C)
G) C) and E)

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Ideally,in effective marketing planning,goals should be __________ in terms of what is to be accomplished and by when.


A) consistent and straightforward
B) general and somewhat flexible
C) easily adaptive to changes in the environment
D) very specific and unwavering
E) quantified and measurable

F) B) and E)
G) D) and E)

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The actions taken in the development of the marketing program,Step 3 of the planning phase,include: (1) develop the program's marketing mix actions and (2) __________.


A) select target markets
B) identify industry trends
C) position the product
D) find points of difference
E) develop the budget by estimating revenues,expenses,and profits

F) A) and D)
G) C) and D)

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Organizational groupings in which sales territories are subdivided according to location are referred to as __________.


A) functional groupings
B) reseller groupings
C) geographical groupings
D) product line groupings
E) market-based groupings

F) D) and E)
G) A) and B)

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There are five alternative marketing strategies that can be identified by market-product grids: market-product concentration,market specialization,product specialization,__________,and full coverage.


A) selective distribution
B) market specialization
C) product reorientation
D) new product specialization
E) selective specialization

F) A) and E)
G) C) and D)

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A firm following a cost leadership strategy shown in Figure 22-3 above would be found in __________.


A) "A"
B) "B"
C) "C"
D) "D"
E) both "A" and "C"

F) A) and E)
G) B) and D)

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One of Porter's generic business strategies that focuses on reducing expenses and,in turn,lowers product prices while targeting a broad array of market segments,is referred to as a __________.


A) differentiation focus strategy
B) cost focus strategy
C) differentiation strategy
D) cost leadership strategy
E) supply focus strategy

F) A) and E)
G) A) and D)

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Porter's four generic business strategies involve combinations of (1) competitive scope or the breadth of the target markets and (2) __________.


A) organizational structure
B) degree of geographical distribution
C) investment in research and development
D) a stress on costs versus product differentiation
E) relative number of products in a product line

F) D) and E)
G) C) and D)

Correct Answer

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Based on a market-product grid framework,which marketing strategy focuses on a single market segment but adds additional product lines?


A) full coverage
B) market specialization
C) product specialization
D) selective specialization
E) market-product concentration

F) B) and C)
G) C) and D)

Correct Answer

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